Therapy Services

Yes. We offer daytime and evening appointments to accommodate work, school, and family schedules. Availability varies by therapist; our intake team will help match you with someone whose schedule works for yours.

Yes. Therapy services are available in person at our four Ontario clinics, virtually across Ontario and select Canadian provinces, and in-home or community in select Ontario regions where leaving home feels like too much. You can choose the format that works best for your schedule and comfort and switch between them as your needs change. Your therapist and the type of care you need will determine which formats are available.

A: No referral or diagnosis is needed to access therapy services at CTT Wellness. You can contact us directly, and our intake team will guide you through the rest. If you have received a previous diagnosis, your therapist can review it and ensure your care plan reflects where you are today, not where you were when you were last assessed.

You don’t need to have it figured out before you call. Our intake team will listen to what’s going on, understand your goals, and guide you toward the right path — whether that’s individual therapy, child and youth support, couples therapy, or a specialized program. That’s what the free consultation is for.

That depends on your goals, the nature of your concerns, and how you respond to the approach we use together. Many people benefit from 10–16 sessions. Others need fewer, and some choose longer-term support. We’ll discuss a realistic timeline at your first session and revisit it as your care evolves.

A: Many Employee Health Benefit plans cover counselling services, psychotherapy, and social work. If your concern is related to a motor vehicle accident, workplace injury, or WSIB claim, additional coverage often applies. Our team will help you understand your options, walk you through any direct billing available, and answer cost questions before you commit to anything. You can review full details on our Fees and Insurance page.

Tell us. Therapist fit is one of the most important factors in how well therapy works, and we take it seriously. If something doesn’t feel right, we’ll connect you with another therapist on our team, no awkwardness, no disruption to your care.

That’s completely okay. Many of our clients are coming to therapy for the first time. We make the process clear, pressure-free, and welcoming from the very first conversation. You don’t need to know what you need, just that you’d like some support.